The café was entered by a lady who was concealing herself as a homeless person. She started washing herself right there in front of everyone, and she even shampooed her hair, which was entirely unexpected and caused a surprised silence to be heard. As they watched in surprise, the customers were obviously horrified.
They were overcome with compassion, and several of them came forward to provide assistance. The true surprise, however, came when she stepped out of the room, completely changed beyond recognition. All of the people were struck dumbfounded by her new look. By watching the whole film, you will be able to see the shocking revelation that completely disrupts your expectations.